Archive for the ‘Qwest Support’ Category

Vonage and Qwest Support Problems - Part II

Wednesday, July 20th, 2005

Both Vonage and Qwest have serious support problems. They can destroy your business. Enjoy the fun and blog these problems to the A-List blogs. Let’s get a swarm going.

Here are the page counts in Google today for these problems. Search on:
vonage +support +blog 127,000 pages
qwest +support +blog 78,500 pages

For more information, see our log of our problem in the certified letter we sent to Vonage at:
http://www.netadventures.biz/vonage.htm

For the A-List blogs, here is a short list:

The Daily Kos http://www.dailykos.com/
Eschaton http://atrios.blogspot.com/
Instapundit.com http://www.instapundit.com
Hugh Hewitt http://www.hughhewitt.com
Captain’s Quarters http://www.captainsquartersblog.com/
PowerLine http://www.powerlineblog.com/

Our own business site for email is at http://www.netadventures.biz.

Vonage and Qwest Support

Wednesday, July 20th, 2005

Tip for the Wise: Don’t go Vonage. Vonage is a phone carrier service that allows you to move your phone traffic over the Internet with a regular phone without using the land lines. Long distance is free, international calls are almost free, and the system has almost no taxes or extra charges.

The problem is that their customer support is the worse of any company of which I have used products or service. They, with Qwest, have mangled our business telephone number to such a point that I can’t use it - the number is in limbo somewhere and has been in limbo land for 4 weeks.

To reach us now, use an alternate number at 503-952-6045.

Check it out vonage customer support by googling vonage +support +blog. I get 127,000 hits. If I were their CEO, I’d stop the ads until the support problem is fixed. What they have now exposes them to a LOT of liabilities.