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...just as the Son of Man did not come to be served, but to serve, and
to give His life a ransom for many.
Matt. 20:28 NKJV
… If anyone desires to be first, he shall be last of all and servant of
all.
Mark 9:35 NKJV
But Jesus called them to Himself and said, "You know that the rulers
of the Gentiles lord it over them, and those who are great exercise authority
over them. Yet it shall not be so among you; but whoever desires to become
great among you, let him be your servant. And whoever desires to be first
among you, let him be your slave — just as the Son of Man did not
come to be served, but to serve, and to give His life a ransom for many."
Matt 20:25-28 NKJV
The only ones among you who will be truly happy are those who will have
sought and found how to serve.
Albert Schweitzer
The first responsibility of a leader is to define reality. The last
is to say thank you. In between the two, the leader must become a servant
and a debtor. That sums up the progress of an artful leader.
Max DePree
A leader is one who, out of madness or goodness, volunteers to take upon
himself (or herself) the woe of the people. There are few men or women
so foolish, hence the erratic quality of leadership.
John Updike
What is Servant Leadership?
Robert Greenleaf is recognized
as the father of the modern concept of servant leadership. Greenleaf (1977)
described servant leadership in this manner:
"It begins with the natural feeling that one wants to serve, to serve
first. Then conscious choice brings one to aspire to lead…The difference manifest itself in the care taken by the servant-first to make sure that other people’s
highest priority needs are being served. The best test, and difficult
to administer, is: do those served grow as persons, do they grow while
being
served, become healthier, wiser, freer, more autonomous, more likely
themselves to become servants?"
This concept has been advanced by several authors such as Steven Covey, Max DePree, Margaret Wheatley, Ken Blanchard, and others.
There is a strong difference between a servant leader and a service
leader. If a person’s primary job, for example, is to watch out for the best interest of those he is serving and to find ways to make his department more efficient and accountable to the people he is serving, this isn’t
necessarily a servant leader.
The real test of servant leaderships has been defined this way by Greenleaf:
“do those served
grow as persons; do they, while being served, become healthier, wiser,
freer, more autonomous, more likely themselves to
become servants? And, what is the effect on the least privileged
in society; will
they benefit, or, at least, will they not be further deprived?”
Robert
Greenleaf
Self-Serving Leadership
Objective is to be served.
Hierarchical relationship to team
Co-workers viewed as inferior
Creates atmosphere of dependence
Rejects criticism
Seeks first to be understood, then to understand
Holds onto and protects information.
Focuses on self-image, advancement
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Servant Leadership
Objective is to serve
Relational structure in team
Coworkers seen as part of team with complementary gifting
Releases others to their own leadership gifting
Encourages input, critiquing and shares credit
Seeks first to understand, then to be understood.
Shares information openly with team.
Values followers with respect, promotes before self.
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Copyright 2005-2009, Carl Townsend
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